FAQ

Question 1

Do you offer jewelry that is 18K, 22K and/or 24K?

Answer

All our pieces and custom designs are made to order. We can definitely make any piece from our collection in the karat weight of your liking. Simply contact us at contact@lamisthree.com and we will give you a quote.

Question 2

What payment methods do you accept?

Answer

We accept all major credit cards (Visa, Mastercard & Amex) all processed with STRIPE. Paypal is also available to use. If you want to pay cash, cheque or make an e-transfer, please contact us at contact@lamisthree.com and we will set it up for you.

Question 3

How fast can I get my order?

Answer

We do not keep inventory of pieces. All our designs are made-to-order and take up to 2-3 weeks for production.

Question 4

Do you offer repairs?

Answer

All our pieces are of top quality. All repairs are done on a case-to-case basis. Please contact us if you have any concerns with the products bought on our site. However, if you have a piece of jewelry that you did not purchase from us and want to fix it, we can offer that service for a minimal fee.

Question 5

What currency do you use?

Answer

All our products are listed in CAD. If you wish to pay in US dollars, please contact us!

Question 6

Are your diamonds conflict free?

Answer

Yes. Our high-quality diamonds are sourced from conflict-free suppliers that follow socially responsible practices.

Question 7

Do your products come with warranty?

Answer

We currently do not have a warranty for our products in place, but we do hope to offer a warranty program in the future.

FAQ