Frequently asked questions
Do you offer jewelry that is 18K, 22K and/or 24K?
All our pieces and custom designs are made to order. We can definitely make any piece from our collection in the karat weight of your liking. Simply contact us at firstname.lastname@example.org and we will give you a quote.
What payment methods do you accept?
How fast can I get my order?
We do not keep inventory of pieces. All our designs are made-to-order and take up to 2-3 weeks for production.
Do you offer repairs?
What currency do you use?
All our products are listed in CAD. If you wish to pay in US dollars, please contact us!
Are your diamonds conflict free?
Yes. Our high-quality diamonds are sourced from conflict-free suppliers that follow socially responsible practices.
Do your products come with warranty?
We currently do not have a warranty for our products in place, but we do hope to offer a warranty program in the future.